This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.INTIMEOFSORROW.COM
SHIPPING INFORMATIONAll orders are sent by USPS or FedEx, unless otherwise specified. In-stock items will be shipped in 1-2 business days of receiving the order. We ship to US, Canada, and UK locations.
FedEx/USPS Ground shipping takes 3 to 7 business days within the US.
REFUNDS, RETURNS AND CANCELLATIONS POLICIES
Your satisfaction is important to us. You can shop with confidence knowing that we offer a 30-day, money back guarantee on most orders with the following exception:Personalized gifts may not be returned unless they are damaged.To return an item for any reason, repack the gift in its original packaging, if possible. Include a copy of your order confirmation or the order number or the customer's name. Shipping & handling fees are not refundable on returns and you must pay for return shipping. It is in your best interest to return your gift with an insured carrier and keep your receipt. Returns should be mailed to:
Inspirational Gifts, LLC
dba In Time Of Sorrow
42 W. Boxelder Place
Chandler, AZ 85225
ANY ORDER ERRORS WILL BE CORRECTED QUICKLY AT NO EXPENSE TO YOU.
OUR COMMITMENT TO YOUR PRIVACYYour privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:As part of the order process, the following information is collected from shoppers:
Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information
Name & Address of Gift Recipient
How That Information Is Used:Any information that we gather is used to improve the content of our Web Site and notify you about current InTimeOfSorrow.Com products, services, newsletters and events. If you do not wish to receive promotional e-mail from us, please e-mail, stating that you are not interested in receiving these notifications. We do not share e-mail addresses with other organizations for commercial purposes.
Our Commitment To The Security Of Your Data:If you supply us with your telephone number online, you will be contacted by phone only if there is a question regarding an order you've placed online or if the shipper needs to contact your regarding a delivery. We will not call you for Promotional purposes, or share your telephone number with other companies.
If you supply us with a mailing address online when ordering a product you will be put into our customer file and may receive periodic mailings from us with information on new products and services or upcoming events. We will not share your mailing address with other companies for commercial purposes.
If you would rather not receive such mailings, please e-mail us at using the
Contact Us button at the top of the screen. Please include your exact name and mailing address, and state that you prefer not to receive mailings from InTimeOfSorrow.Com.